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Training for organisations

For not for-for-profit organisations, charities, social enterprises and councils who require quality training right across Australia

iClick2Learn is a specialist community training provider that delivers quality face to face and online training by experienced subject matter experts.


These valuable workshops will help your organisation secure its future. Grant and tender writing, attracting funders, partnerships and sponsorships are just some of the subjects that will have a lasting impact on your community.


Using personal knowledge and real-world examples, these workshops help boards, CEOs, management teams and committees, understand how to practically apply good governance in their organisation.


Having established a successful social enterprise themselves, these practical workshops discuss everything you need to know from legal structures to business modelling and product development and sales.


These workshops cover all aspects of digital marketing and how to integrate them to achieve your goals. You will learn about high impact low-cost techniques you can use to unlock the potential of this communication channel.


Financial literacy; monitoring and management are critical skills for every decision maker to learn.  These workshops cut through the jargon to deliver practical knowledge, demonstrating how easy it is to understand this area.


Plan for, manage and evaluate projects, programs and events with ease. The skills gained in these workshops will help volunteers and staff get the most from the planning, implementation, monitoring and reporting.


Leading and managing organisations can be rewarding and challenging. Strategies, tips and case studies are explored to ensure boards and the management team are considering how to build a great team, get the best from them and how to manage complex situations.


Your expert will make (what can be) boring subjects, fun, relevant, and interesting while transferring knowledge and increasing individual capacity to understand and apply: legislation, frameworks, systems and processes, in their own non-profit or community organisation.

Discover the extensive range of training courses that will build capacity in your organisation or community

Flexible content: All workshops can be modified to suit your particular application. We can also create tailored learning solutions for your organisation.

Boards and Committees

  • New to a board role?
  • Improving your Governance
  • Board Inductions
  • Starting a not-for-profit or social enterprise
  • Developing better meeting
  • Strategic Planning
  • Executive Director (Chair, Treasurer & Secretary) training
  • Conflicts of Interest in the Boardroom
  • Confidentiality in the Boardroom
  • Changing your constitution
  • Assessing Board Performance
  • Building better board reports

Systems and Compliance

  • Policies, Procedures and Systems Development
  • Quality Assurance
  • Setting up operational and governance structures
  • Operational and business planning
  • Compliance management
  • Report Writing
  • Strategic Risk Management

Digital Marketing

  • Improving your online presence
  • Improving your website
  • Google My Business listing
  • Marketing strategy
  • Writing copy to communicate, promote and sell.
  • Developing your marketing and communication plan
  • What is Digital storytelling and how to develop yours
  • Strategies to improve your marketing

Raising funds

  • Developing a fundraising plan
  • Attracting and retaining funders
  • Sponsorship: 101 or Advanced sessions
  • Developing partnerships: : 101 or Advanced
  • Tender writing: 101 or Advanced sessions
  • Grant writing: 101 or Advanced sessions
  • Raising funds online

Leadership and Human Resources

  • Managing Conflicts
  • How to have difficult conversations
  • Managing Volunteers
  • Inducting Staff, Volunteers and Contractors
  • Volunteer management
  • Time Management
  • Delivering better Customer Service
  • Systems and Compliance
  • Policies, Procedures and Systems Development
  • Quality Assurance
  • Setting up operational and governance structures
  • Operational and business planning
  • Compliance management
  • Report Writing
  • Strategic Risk Management

Financial management

  • Developing and managing financials
  • Developing your business model
  • Building better board reports
  • Developing budgets
  • Analysing and understanding board financial reports

Programs, Projects and Services

  • Developing Logic Models
  • Tracking project outcomes and impacts
  • Project Management: 101 or Advanced Developing and keeping your project partners
  • Program Development and Evaluation
  • Project Management
  • Event Management
  • Developing, managing and evaluating programs and projects
  • Developing partnerships

Social Enterprise

  • Starting your first Social Enterprise
  • Developing your business model
  • Understanding social enterprise in a not-for-profit structure

Training should not just be ‘deliver and forget’

It can often be a challenge to get workshop participants to put their learning into action.

  A 24X7 Learning survey revealed that only 12% of learners say they apply the skills from the training they receive. (report by 24x7 Learning: "Workplace Learning - 2015". September 2015). While there are many components to designing good training that translates into action, one of the biggest issues is what is known as the ‘forgetting curve’. This research, that has been repeated many times, shows that students forget up to 40% of the information they receive within 20 minutes and 64% after just 9 hours. Fortunately there are things that trainers can do to combat this. Engaging content that uses relevant examples for the learner or group can help connect new information to past experiences. This is important, as one out of every three learners say that uninspiring content is a barrier to their learning (Embracing change/towards maturity 2015-2016 industry benchmark report). The reinforcement of key learning objectives post training also helps learners retain more information and combat the ‘forgetting curve’. That’s why we provide your workshop participants access to post course review materials and resources online, so they can get started right away.

“Without being able to review the material my retention from the workshop was 30% - With access to view the training again, I retained around 90% which helped me put more into practice”

- Blended learning (workshop and online eCourse recap) student survey


Your trainers have experience in delivering practical, actionable training for State and Local Government departments and community organisations across metropolitan and regional Australia.

With engaging content, reinforcement of key messages and practical goals for participants, your community organisations will be motivated to put plans into action for long term change and increased community impact.


Download the Council Training Brochure

Meet The Trainers

Your trainer is a ‘subject matter expert’ with practical hands on sector experience.

This experience allows them to apply real world first hand knowledge to scenarios, examples and answers that are relatable for the learner.

Learning Options

Discover the many different learning options you can use to tailor training delivery to your community needs.

Free Online Courses 

Browse our online course library, including FREE courses for community organisations


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