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We take our cyber security seriously

It could take up to 10 seconds to redirect to your library hub after you enter your details (there's a lot of wheels turning inside).

Something could have triggered our security measures. With the sharp rise in cyber attacks, we've adopted Government standard best practices to protect individual and organisation details. This means that we have tightened our cyber security settings on the login page to keep up with best practices. When this happens, our security measures restricts your IP address from accessing the site. 

  • For security reasons, you will need to wait 24 hours from your last failed login attempt to try again. 
  • You may need to clear your browser cache
  • You won't be able to use shared login details
  • Are you already logged in?
  • Have you signed up for an account yet? Do you have a username and password? If not, contact your organisation to get access.

Need to update or reset your password? RESET PASSWORD HERE 

If you are still having trouble or would like to get instant access, please give us a call on (02) 6884 4564 in business hours or use the CONTACT US webform  and we will bypass the lockout time for you. Please include your username and IP address. FIND MY IP ADDRESS

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