Community Learning Library

Whether you’re a first-time volunteer or board member looking for a place to start or a seasoned community member looking to advance your skillset, this Community Learning Library is for you. You’ll get a comprehensive library filled with training webinars, templates, videos and access to exclusive content to get started on right away. Take a look at what’s on offer around the site. If you’d like to dive straight into learning you can explore the free learning content. Of course, if you would like to get access to everything in the library right away, you can always purchase the Premium membership for just $54 for the whole year! 

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Upcoming Webinars

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Boards and Committees

Discover everything you’ll need to know about how to govern and lead. From meetings to financial reports, you’ll find it here. 


Everything events! From starting a new event, to increasing sponsorship and attendees to managing your team and budget.


Financials aren’t scary or boring!  Simple effective learning that helps you better understand this unnecessarily complex topic.  


From useful ideas to help you think through your approach, to specific topics like developing your crowdfunding campaign. 

Grants and Tenders

One of the most important things any community organisation needs to do. From simple tips to strategic approaches increasing your chances. 


From fundamental principles to tools and templates that help you build your audience; supporters and grow your organisation. 

Risk Management

Risks are everywhere and can be managed well, with the right approach. Learn practical approaches to managing risks.


Many of us wouldn’t be here without them!  Learn how to start, build, engage, leverage and manage your wonderful volunteers. 

Covid -19 Toolkit

A toolkit to help your community organisation navigate the world of working from home and service planning during COVID-19. 

Projects and programs copy


Strategy and action deliver results and plans are the foundation for achieving your goals. From strategic plans to business plans and everything in between.

Personal Development

Explore topics from self management to self-care. We all need support to develop our personal skills and attributes that help our not-for-profit and our community. 

Projects and programs

Projects and Programs

If you’re designing projects, programs or services then this is  for you! Explore expert tips and dig deep into interesting case studies then get started using the tools we share. 


Deductible Gift Recipients Status [Course]

What is DGR status and who can apply. We explore DGR endorsements, categories, obligations and entities that may find it difficult obtaining DRG endorsement.

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Board members around a table

Questions to Ask Your Board [Course]

If you’re new to a committee or board, or a long-time member this course will go over the foundational essentials you really should know to your job.

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Annual Communications Plan

How to Create an Annual Communications Plan [Course]

Learn how to create content that will engage and connect with your organisation’s community.

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General Meeting

Strategic Planning [Course]

This recorded advanced webinar workshop on strategic planning is suitable to service based boards.

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Deliveries in Covid

Volunteering During COVID [Course]

Volunteers are vital to a healthy community, especially during a pandemic like COVID-19. This free course will give you practical tips to stay safe while volunteering in this challenging time.

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Hand writing a submission

5 Step Formula To A Winning Submission [Course]

This course is specifically for nonprofits, charities and social enterprises, who are applying for grants, tenders, and award submissions.

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Volunteering 101 [Course]

In the eCourse, you’ll learn: knowing yourself as a volunteer, volunteer organisations, volunteer roles, and how to stay safe in your role.

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Volunteer Induction [Course]

The induction eCourse is suitable for first time volunteers and as a refresher for existing volunteers.

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Stake Holder Communication Plan

Your Easy Stakeholder Communication Plan [Course]

If you don’t have a communication plan for your stakeholders you could lose funding; support and future opportunities.

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Avoid 6 Common Mistakes Submission Writers Make

Avoid the 6 Common Mistakes Submission Writers Make [Course]

The main reason that judges don’t say yes is that you don’t give them the information they need.

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What's New

How to win a Inland Rail Community Grant

This recorded online workshop will take you step by step through the guidelines of the current 2021 Inland Rail Community Grants Round.


How to Run Your AGM

Join our governance expert Natalie Bramble as she explains how to run a smooth and legally compliant AGM.


Deductible Gift Recipients Status [Course]

What is DGR status and who can apply. We explore DGR endorsements, categories, obligations and entities that may find it difficult obtaining DRG endorsement.

Save to 'My Bookmarks'
Crowd of people with checklist overlay

Event Risk Management for Charities and Not-For-Profits

Is your organisation planning an event? If so, it is essential to identify and manage the risks. Event risk management helps you prepare.


Fundraising Risks for Registered Charities

Charity fundraising comes with inherent risks. These recommendations can help you use best practices to stay accountable.


Governance Risks for Service-Based Organisations

Service-based organisations like childcare services and neighbourhood centres face unique governance risks. Check our list here.


Covid-19 Event Risk Management for Charities: A Checklist

Is your charity planning an event or fundraiser? Our Covid-19 event risk management checklist keeps you safe and successful.

Taking Minutes

How to Take Meeting Minutes

Have you ever been asked to take minutes at a meeting and panicked because you didn’t know what to do?
The take a deep dive into the world of minute taking.


Frequently Asked Questions


Your dashboard shows you information unique to your membership.

Wherever you are on the website, you can always select My Dashboard from the link at the top right of the page, or the top left if you are inside a course to bring you straight back to your dashboard.

To return to your dashboard later if you leave the website, either go to, or go to home page and select ‘LOGIN” from the top left of the page, and log in with your username and password. If you have forgotten your password, then there is a link in the login page, or at the top right side of the page.


After you have selected the course you want to take, the next page will be the course start page. Select the ‘START COURSE’ button to enter the course.

Once you have completed the individual lessons, select the ‘MARK AS COMPLETE’ button, then ‘NEXT LESSON’ button to continue through the course. You will notice the circles in the left hand lesson menu change from hollow to full when you complete the lessons. This is helpful to see your progress, as well as if you need to come back later and resume the course.

When you complete all lessons in a course, you will be automatically redirected back to your dashboard again.

To log back in to access your hub to access your learning materials, go and select ‘Login’  from the top navigation menu. Or you can log in using this and you can add your username and password and you will be redirected to this page.  There will also be a link to login in the email you received when you first signed up.

If you need to resume any courses you have already started, then go to ‘My Profile’ section on this page and select ‘Course Progress’ and you will see your courses and the progress through those courses. You can select the course and you will be directed to resume your course.

Our videos are viewable in a variety of different qualities, ranging from 360p to 8K. In “Auto” mode, the player switches between all available qualities to accommodate changes in the viewer’s Internet, processing speed, and player size.

The quality of your playback experience is largely dependent on how your ISP (Internet Service Provider) or mobile provider connects to Vimeo’s playback servers. Keep in mind that your overall Internet speed can vary depending on many factors, including but not limited to: time of day, WiFi performance, other devices/ users utilizing your connection, and the strength of the signal provided by your ISP.

The following table shows the minimum speeds required for each playback quality:

QualityRequired Minimum Bandwidth
240p500 kbps
360p1 Mbps
720p3 Mbps
1080p7 Mbps
2K12 Mbps
4K & up22 Mbps

When a video plays in lower than expected quality, it’s likely because the viewer’s Internet speed (bandwidth) or computer processing speed cannot support higher quality playback. Viewers can manually force a particular quality by selecting the gear icon in the lower right corner of the player. (This may result in frequent buffering if the bandwidth does not meet the required minimum outlined above.)

If you find the video to be laggy for one reason or another, then select the gear icon on the bottom right of the video and select a lower video quality.

There are various ways to quickly find resources. On the dashboard page, you can select the topic you are interested in. This takes you to a page with a list of resources sorted by delivery type (videos, articles, interviews or courses). You can also search by words using the Quick Search function at the top of this page and select ‘Search’ and it will take you to a new pages showing content related to that search. You can view the courses in the carousel on this page under courses, or see what resources are popular, under ‘Popular heading on this page. When you are on n individual page, you will see a list of ‘Related Topics’ and resources under the information. 

If you would like to suggest a topic or resources we haven’t yet done, please send us your thoughts using the ‘Contact Us’ section on this page.

If you want to know how long you have access to all of your resources, then go to the ‘My Profile’ section on this page and select ‘My Account’ where you will be able to see how long you have access under the ‘Expiration’ section.

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Welcome to your new learning hub

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